Is Better Storytelling the Key to Enhanced Business Performance?
The essence of any corporate reputation is the story that customers, employees, investors and other stakeholders carry in their heads.

How Can We Avoid the Problem of “Greenwash” and Ensure Organisations Become Truly Sustainable?
How do we make sustainability, which has risen to the top of the public and business agendas, happen?

The Bilingual CIO in 2010
A group of 40 senior executives from leading companies met around a figurative “kitchen table”, to find ways to deal with an issue of heartburn importance to CIOs: finding a way to bridge the silos between IT and the business itself.

Surviving, Competing and Prospering in the New Age of the High Canadian Dollar
The Access Group brought together a group of experts to discuss manufacturing in Canada when CAD=USD.

The Payments Infrastructure Must Evolve
New regulations and needs for cost efficiency are putting payment systems under pressure. While many of the payment infrastructures currently employed by banks are siloed, they are under increasing pressure to be more versatile and need to support both internal and external due diligence.

Wealth Management White Paper: Advisers & Clients
A Report on the Leaders Knowledge-Exchange Roundtable. Wealth management in Canada has seen rapid growth over several decades. However, as the industry matures, a number of issues are becoming visible that may have gone unnoticed during the growth years.

Bridging the Gap - Manufacturing Leadership Roundtable
What is the strategic and tactical role for Canada’s Information & Network Communications Technology Industry in Bridging the Canadian Manufacturing ‘Excellence Gap’ in Productivity & Innovation?

The Ideal AGO - What Do Visitors Want?
Recent focus group research is showing that AGO visitors and family envision a transformed Gallery that draws people in, engages them with strong content and is accessible to a diverse community. That's good news, because their ambitions are reflected in the AGO's strategic plan.

Klein and Sears Research on Corporate Social Responsibility - Why We’re At the Table
To find new ways of building brands, energizing employees, and engaging customers through an ongoing dialogue among people who are directly affected by the way companies interact with social issues and community organizations.

A Report by Susan Abbott on the Access Group Retail Banking Conference
Retail bankers are giving more than lip-service to the concept of customer focus and integrated delivery across channels.

The Canadian Marketing Association’s 2004 Brand Metrics Study
The concept of “brand” has been construed by some business leaders as an ambiguous and possibly enigmatic activity that is rarely measured. To these organizations, if assets such as “brand” are not measured, the ability to manage and nurture the asset obviously becomes minimized.

The Association of Canadian Advertisers Research on Payment by Results
Marketing departments today are under more pressure than ever to be accountable for their contribution to the overall business success of their companies. Marketers are, in turn, pressing their advertising agencies for similar proof of value. And one of the tools they are increasingly looking at are so-called payment-by-results methodologies.

Speeding up the Existing Supply Chain
“The business world has changed so radically that even the US Army’s Procurement agency is forming partnerships in China,” said Barry Gander, EVP of CATA, in launching the Supply Chain Roundtable.

An Ongoing Experiment in Group Debate and Discovery
In today’s interconnected business environment disparate elements combine to create powerful consumer tides that promise great business challenge and great opportunity.